Senior Store Manager
Mattress FirmThe Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.
Drive individual and team sales performance and KPIs
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
Create an environment where customers always at the center and have an exceptional experience
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
Assist in multi-store staffing, interviewing, and hiring qualified candidates
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
Achieve or exceed individual store financial targets through effective execution and customer service at the store level
Ensure store execution of product merchandising, marketing, and POP standards
Ensure company policies, including appearance and functionality standards, and state regulations are followed
Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
Lift or move 50+ pounds.
Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.